Our company ordered a vacuum cleaner sample with Huixi Trading on October 10th. Once the payment was done it was very difficult to get in touch with the supplier. When requesting an update I would only receive the message that says 'dear' The supplier only started to reply once I requested my money back. The company did not know where the sample was. The sample had huge delays and the only response we received was that it was sent out and they were not responsible anymore. Whenever I would contact the supplier the communication was terrible. When I would request certain information they would only try to sell me another sample. They did not take the problem serious. Be advised, they are terrible to communicate with.
Phản hồi từ nhà cung cấp:
Sample has arrived . See tracking result as attachment.
I am sorry for no timely reply from my previous colleague , Payne.
I'd like to improve our service. Next year we'd like to visit your office to bring you one gift to express our regret.
Please give us one chance to cooperate.
18 Nov 2024
by SGS Group
00:28
Multi-Language capability: 
